About
Our purpose: to ensure fairness for Victorians in their dealings with the public sector and improve public administration.
Our intent:
Ensure Fairness
*independent and impartial complaint resolution
*encourage fair and reasonable decision making within the public sector
Enhance accountability
*independently investigate serious matters
*report on misconduct and poor administration
Support Continuous Improvement
*assist agencies learn from complaints and investigations
*investigate systemic issues and identify solutions
Protect Human Rights
*investigate whether an action or decision is incompatible with human rights
*make it easier for vulnerable people to complainComplaint handlingInvestigating serious mattersReporting on misconduct and poor administration
Alex Domalewski
Support officer to Investigations and Portfolio branch
South Kingsville, Victoria
Amanda Karaman
Finance and Procurement Business Partner
Melbourne, Victoria